Email addresses (ex: joe@example.com) or entire domain names (ex: example.com) can be added to your list of trusted senders (or white list). When email comes in from a trusted sender, all spam filtering for that email will be bypassed.

You can manually add email addresses or domain names to the Trusted Senders list at the Domain level or the Individual level.

Adding Trusted Senders at the Domain Level
You will need to be logged into SmarterMail as the primary or an administrative user to configure this level. Changes made here affect the whole domain and blankets over every address created.

1. Log in to your mail account at http://mail.yourdomain.com (replace 'yourdomain.com' with your actual domain).

2. Once logged into SmarterMail, access the Domain Settings Menu located at the top of the account. In the drop-down menu, choose Domain Spam Filtering.

3. Click on the Trusted Senders tab to enter the email addresses and/or domains below that will skip spam checking. Enter one email address or domain name per line. Once you are done adding to the list, click Save.

Adding Trusted Senders at the Individual Level
All email users have access to this with the SmarterMail web interface for their own account. This will add these trusted senders to just this mail account and not all accounts for the domain.

1. Log in to your mail account at http://webmail.yourdomain.com (replace 'yourdomain.com' with your actual domain).

2. Once logged into SmarterMail, access the Settings Menu located at the top of the account. In the drop-down menu, choose My Spam Filtering.

3. Click on the Trusted Senders tab to enter the email addresses and/or domains below that will skip spam checking. Enter one email address or domain name per line. Once you are done adding to the list, click Save

Please note: normal content filtering rules will still be followed. Any emails that you "unmark as spam" will add the sender to your trusted senders list automatically.