Newest KB Articles in Billing

Can you charge monthly or quarterly for add-ons features?

Tue, 01 Jul 2008 17:45:20 GMT

The information in this article applies to:

Addons
HELM Control Panel

DETAILS

Yes, we do charge monthly or quarterly for add-on features.

All add-ons can be added through the HELM control panel at any time under the Add Features under the Packages icon. Add-ons for your account become instantly available once the billing system charges the card on file or you manually pay for the additional feature.

How do I set up my account for automatic billing?

Tue, 01 Jul 2008 16:51:44 GMT

The Information in this article applies to:

Billing

ANSWER:
1. First, login to your account https://cp.yourdomain.com/ (replace yourdomain.com with your domain name)

2. Click on the Billing Icon

3. Click on the Manage Credit Cards Icon

4. Click Add New

5. Give a freindly name for your reference and select the Credit Card Type

6. Enter Credit Card information and Billing Adress

7. Check the box to make this your default Credit Card for this account & Click SAVE

Repeat these steps if you wish to add another Credit Card for this account. If you experience any problems adding your Credit Card or have any questions please let us know.

Can you charge monthly or quarterly for add-ons features?

Tue, 01 Jul 2008 16:51:01 GMT

The information in this article applies to:

Addons

DETAILS
Yes, we do charge monthly or quarterly for add-on features.

All add-ons can be added through the HELM control panel at any time under the Add Features under the Packages icon. Add-ons for your account become instantly available once the billing system charges the card on file or you manually pay for the additional feature.

Where can I view and print invoices?

Tue, 01 Jul 2008 16:50:13 GMT

To view and print invoices:

1) Login to your control panel
2) Click "Billing"
3) Click "Account Statements"
4) This months invoices and payments are shown and can be printed by clicking on them and clicking "Print".

You can also search by date range and return all invoice history