Newest KB Articles in Managing Mail Accounts

Mail Domains

Thu, 10 Jul 2008 20:29:53 GMT

A Mail domain is the name associated with the last half of an email address, it resides after the @ symbol. (e.g. in admin@my-domain.com, my-domain.com is the mail domain.

Viewing Mail Domains
Adding Mail Domain Aliases
Setting Catch-All Account
Detaching Mail Domain
Deleting Mail Domain

Viewing Mail Domains

To view the list of mail domains, click Mail >> Domains menu item on your space page. Mail Domains page will open.

Adding Mail Domain Aliases

Mail domain pointers allow you to link mail domain with different domains, i.e. create mail domain aliases.

To add a mail domain pointer, open Mail Domains page. Choose your domain and click on the domain name. Mail Domain Properties page will open. Click Add Pointer button. Add Mail Domain Pointer page will open.

Select an existing domain from the drop-down box and click Add button. New mail domain pointer will be created.

Setting Catch-All Account

A catch-all mail account receives e-mails addressed to undefined or nonexistent users. For example, if an e-mail is addressed to joe@my-domain.com but the username "joe" does not exist on that domain, the email is automatically routed to the catch-all account.

To set a catch-all account for your mail domain, open Mail Domains page. Choose your domain and click on the domain name. Mail Domain Properties page will open.

Choose mail account in the Catch-All Account box and click Update button.

Detaching Mail Domain

"Detach" function removes the information about the mail domain from the DNP meta-base only, but does not delete the mail domain physically. To detach mail domain, open Mail Domains page. Choose domain that you wish to detach and click Detach link.

Deleting Mail Domain

To delete mail domain, open Mail Domains page. Choose domain that you wish to delete and click on the domain name. Mail Domain Properties page will open. Finally, click Delete button.

Mail Lists

Thu, 10 Jul 2008 20:10:40 GMT

Mail lists are a good way to send a message or series of messages to many people at once. Some people use mailing lists for newsletters, while others use them for produce updates or discussion groups.

Viewing Mail Lists
Adding Mail List
Deleting Mail List

Viewing Mail Lists

To view mail lists, click Mail >> Lists menu item on your space page. Mail Lists page will open.

Adding Mail List

To add a new mail list

Open Mail Lists page and click Create Mail List button. Mail List Properties page will open.
Type list name in the E-mail Address box.
Select an existing mail domain from the drop-down box or click Add Domain to create new domain.
Type mail list description.
Specify mail list moderator's e-mail.
Configure mail list settings
- List password
- Who can post
- Subject prefix
- Max message size
- Max recipients per message
- List options
Type mail list e-mail addresses in the Mailing List Members box. Enter one e-mail address per line.
Click Save button.

Deleting Mail List

To delete a mail list, open Mail Lists page. Choose mail list you wish to delete and click on the list name. Mail List Properties page will open. Finally, click Delete button.

Mail Groups

Thu, 10 Jul 2008 20:07:47 GMT

Mail groups are just a group of e-mail addresses. When a message is sent to the mail group, it is forwarded to all e-mail addresses in that group.

Viewing Mail Groups
Adding Mail Group
Deleting Mail Group

Viewing Mail Groups

To view the list of mail groups, click Mail >> Groups menu item on your space page. Mail Groups page will open.

Adding Mail Group

To add a new mail group

Open Mail Groups page and click Create Mail Group button. Mail Group Properties page will open.
Type group name in the E-mail Address box.
Select an existing mail domain from the drop-down box or click Add Domain to create new domain.
Type group e-mail addresses in the Group E-Mails box. Enter one e-mail address per line.
Click Save button.

Deleting Mail Group

To delete mail group, open Mail Groups page. Choose mail group you wish to delete and click on the group name. Mail Group Properties page will open. Finally, click Delete button.

Mail Forwarding

Thu, 10 Jul 2008 20:04:53 GMT

Mail forwardings are used to redirect a received e-mail from one e-mail address to another e-mail address.

Viewing Mail Forwardings
Adding Mail Forwarding
Deleting Mail Forwarding

Viewing Mail Forwardings

To view the list of mail forwardings, click Mail >> Forwardings menu item on your space page. Mail Forwardings page will open.

Adding Mail Forwarding

To add a new mail forwarding

Open Mail Forwarding page and click Create Mail Forwardings button. Mail Forwarding Properties page will open.
Type forwarding name in the E-mail Address box.
Select an existing mail domain from the drop-down box or click Add Domain to create new domain.
Type recipient e-mail address in the Forwards to e-mail box.
Click Save button.

Deleting Mail Forwarding

To delete mail forwarding, open Mail Forwardings page. Choose mail forwarding you wish to delete and click on the forwarding name. Mail Forwarding Properties page will open. Finally, click Delete button.

Mail Accounts

Thu, 10 Jul 2008 20:02:53 GMT

Viewing Mail Accounts
Adding Mail Account
Deleting Mail Account

Viewing Mail Accounts

To view the list of mail accounts, click Mail >> Accounts menu item on your space page. Mail Accounts page will open.

Adding Mail Account

To add a new mail account

Open Mail Accounts page and click Create Mail Account button. Mail Account Properties page will open.
Type your mailbox name in the E-mail Address box.
Select an existing mail domain from the drop-down box or click Add Domain to create new domain.
Type password for the new mail account.
Enter personal information in the First Name and Last name boxes.
If required, specify Reply to Address, which will be used to replace your mail address when replying to mail message. Note that not all mail providers support this function.
Type your signature (brief message that automatically appears at the end of any e-mail you send out) in the Signature box.
If required, enabled Autoresponder for your account. In the autoresponder section, type Subject and Message you would like to be sent to the sender of mails you receive.
If required, specify Forward Mail to Address where e-mail sent to your account will be forwarded to. Select Delete Message on Forward if you do not want to store message in your mailbox.
Click Save button.

Deleting Mail Account

To delete mail account, open Mail Accounts page. Choose mail account you wish to delete and click on the account name. Mail Account Properties page will open. Finally, click Delete button.